This privacy policy describes how Wltoys handles information submitted through this website. We collect only the details needed to answer product, service, and support inquiries, such as name, email address, phone number, company information, message content, and product interests. We use that information to respond to requests about RC cars, trucks, boats, batteries, packaging, safety documents, spare parts, and related toy programs.
Wltoys may use submitted information to provide customer support, prepare product guidance, improve website content, and maintain communication records. We do not ask for sensitive personal information through the inquiry form. Please avoid sending payment data, private child information, or confidential material through a general website form.
We may share inquiry details with service providers or internal team members when necessary to answer your request. We do not sell visitor contact information. If a legal obligation, safety concern, or fraud prevention need requires disclosure, Wltoys may process information as permitted by applicable law.
You may contact Wltoys to update or remove inquiry information where legally available. Some records may be retained for support history, security, dispute handling, or compliance. Continued use of this website means you understand this policy and the role of the inquiry forms.